Ruled by machines

When I retrieved the mail today there were two items from AT&T, both looking official. Since I had dropped my landline a few months ago, I assumed they were for my wireless account.

I opened the one that had the three tear-off sides first and found that I had a check. I had to read it three times to be sure, but the amount was truly for 25 cents. Yes, a check for $0.25 made out to me.

As I tried to fathom why AT&T would be sending me a check for a quarter, I opened the other envelope and found my answer. It seems that they had overcharged me by $0.21 on my final statement. Add in 2 cents for interest, 1 cent for state taxes, and 1 cent for federal taxes leaves them paying me that quarter.

But that’s not all. The statement also showed my previous payment and I remembered the circumstances. I normally use my bank’s online billpay for everything, but I had to write and mail an actual check for the final AT&T bill. That’s because the online billpay has a minimum.

Of a dollar. I had written a check, and mailed it, for 20 cents. Now AT&T has returned the favor by writing, and mailing, me a check for 25 cents. Plus mailing a statement.