A couple of weeks ago I finally bit the bullet and cancelled our cable service. Almost. Well, not really the same way as I expected. The original vision was to drop all cable TV service and replace it with a combination of OTA using an antenna and internet streaming of Netflix, Hulu, etc.
I even bought the antenna and did some experiments with it attached to a step ladder on the patio. The results weren’t bad, but it was obvious that the antenna needed to be higher for good, stable picture quality. I’d still have to the get the signal cable routed, and so on, and so forth, and the PITA factor was increasing. This pushed me to make a modification of the plan.
For the short term, and maybe longer, I’d accept paying about $8 a month to get broadcast cable. That would get me all the local channels, including HD, on all the TVs with no work required. That’s a deal I can live with for quite a while. The internet piece would remain as is. All I had to do before turning in the DVRs was wait for American Idol and the Women’s CWS to complete, so as not to be a total ass in the eyes of the kids.
When the day came, I called the cable company and told them I wanted to downgrade to broadcast cable and keep internet access. I expected to get price reduction offers or at least a half-hearted interrogation, but there was nothing of the sort. Just a polite “Your new monthly bill for broadcast cable and internet will be $63. Is there anything else I can do?” and it was done.
That night the DVRs were offline, as expected, internet was still working, as expected, and I had all the local channels, as expected. What wasn’t expected was the continued accessibility of the basic cable channels. Hmm, did they misunderstand my request? I wanted the $8 a month broadcast package, not the $60 basic package. So, the next morning I loaded up the three DVRs, remotes, and power cords and make the trip to the cable office (literally across the street from my neighborhood) to return them. And to make sure I’d gotten the right cable subscription.
I explain that I downgraded my service and I need to turn in the equipment. The very pleasant clerk gets my info, scans in the serial numbers, then asks about the cable modem. I reply that I’m keeping internet access along with broadcast cable. She looks at her system again and gets a puzzled expression on her face. She asks if the cable worked last night and I reply that it did, and it still is this morning. She says that the system shows that I only had internet service, that there had been a work order in the system to come to my house, and that the work order had been closed out. She shrugs her shoulders, types a bit, then says that I’m good to go with broadcast cable and internet.
As another bonus, I switched my ISP (all the same hardware and service, nothing more than a billing change in the cable company’s system) and saved another $15 a month for a year. My lucky day.
So, it’s done, I’ve got more cable channels than I expected, and I paying less than I expected.